Services ENG

Slide Secure remote access to the plant from offices or home office. Our IT security concept for you SECURE REMOTE ACCESS LEARN MORE! Control system as a service --- Cloud Service by Bilfinger GreyLogix You take care of your process, we take care of your OT infrastructure. Learn more! Slide Full service package: Low downtimes in case of breakdown through maximum availability thanks to our on-call service. 24/7 - Always there for you ON-CALL SERVICE LEARN MORE!

Our Services for You

Slide
ON-CALL SERVICES
> 50
AVERAGE CALLBACK TIME
PROLONGED MAINTENANCE
AND SERVICE CONTRACTS
PLANTS IN REGULAR
MONITORING
IT MAINTENANCE CUSTOMERS
EI&C MAINTENANCE
CUSTOMERS
SPARE PART ORDERS
PER YEAR
CONTROLLED DOCUMENTS
PER YEAR
< 20 min. > 50 > 20 > 200 > 3500 98 % > 15

Bilfinger GreyLogix – Your competent service partner

  • Medium-sized thinking and acting
  • High customer orientation
  • Continuity of appointed personnel
  • Cross-functional solutions with many interfaces
  • Minor conversions, adaptations and optimizations
  • Neutrality – manufacturer independency
  • Suitable solutions for your plant
  • Experienced and competent specialists

» We trust in the innovative and safe solutions of GreyLogix. «

Dieter Geiken – Rücker GmbH Aurich

Safety and further assistance whenever you need it.

Holistic supervision and realization of your projects – with us as your contact person, you get everything from a single source.

Service & support for Gasunie

Lifecycle management means that Bilfinger GreyLogix is responsible for spare part management, firmware upgrades, testing, updating, and training over the whole lifetime of the field. In order to ensure availability, Bilfinger GreyLogix provides 24/7 expert remote support to Gasunie. This support is done via remote connection or by telephone. In case any hardware failure is discovered, Bilfinger GreyLogix will provide the required spare part to an onsite location within four (4) hours.

Referenzen #1

CONTACT & OFFICES YOUR CONTACT PARTNER Jan Petersen After Sales Service aftersales.greylogix@bilfinger.com T +49 461 505487 985